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‎04-09-2023 10:03 AM - last edited on ‎04-10-2023 11:44 AM by Retired

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F3AV)

I bought the laptop on 12 September 2022 and the warranty is only valid until 2023. How is this possible? It shows me in the HP application that I still have until October 4, 2024, but does the date change from one day to the next? How is that possible?Please help me! How can I discuss the warranty? It still tells me that I have an active warranty, but I can't make a ticket for the warranty! 

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1 REPLY 1

‎04-12-2023 04:43 AM

HP Recommended

@helleCat 

 

Welcome to the HP support community.

 

I understand that you want to update the warranty, I am glad to assist you.

You might have to raise a warranty dispute to update the warranty.

Here is the link:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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