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‎06-23-2022 02:07 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2T3A6AV)
Operating System: Microsoft Windows 11

I have a question in bought a Laptop an hes overheting if its pluged in.The  tempeture from the cpu is 70-80 degrees and i think thats way to hot so what can i do ?

Category:
1 REPLY 1

‎06-23-2022 04:55 PM

HP Recommended

Hello @swift3r 

 

Scenario 1:

If you have waranty contact HP Support:

https://support.hp.com/

 

Scenario 2:

No waranty

- The notebook should normally be disassembled and checked

- Thermal paste for CPU GPU and bridges should be renewed

- The function of the fan must be checked.

- Check for short circuit

- General cleaning ...

 

If you can't do that, you should have it serviced by a professional notebook ( chip level ) repair store.

 

best regards

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