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03-18-2023 07:05 AM
Hi:
Chapter, 1, page 1 of the service manual indicates your notebook can support 2 x 8 GB of DDR4-2666 MHz memory.
The Crucial memory report for your notebook indicates that it can support 2 x 16 GB of DDR4-2666 MHz memory.
HP - Compaq | Memory RAM & SSD Upgrades | Crucial.com
You can do this to confirm how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
I'm pretty sure you will find that it supports 2 x 16 GB of DDR4-2666 memory.