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05-19-2023 01:13 AM
Screen of my laptop is black and blinking white after every few seconds. I tried powering it on and off. Initailly it used to happen for few mintues but then i was able to use the laptop. Every now and then i can my wallpaper in those blinks which means my display is okay.
Need urgent help.
05-22-2023 01:00 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you're experiencing a white blinking screen on your HP laptop, it could indicate a hardware or software issue. Here are a few troubleshooting steps you can try to resolve the problem.
- Perform a hard reset: Disconnect the power adapter, remove the battery (if it's removable), and hold down the power button for about 15 seconds. Then, reinsert the battery (if applicable), connect the power adapter, and turn on the laptop.
- Check the display connections: Make sure the video cable connecting the laptop's display to the motherboard is secure. If it's loose or damaged, it may cause display issues. You might need to open up the laptop to access the cable.
- Update graphics drivers: Outdated or incompatible graphics drivers can cause display problems. Visit the official HP website, locate the support section for your specific laptop model, and download the latest graphics drivers. Install them and restart your laptop.
- Boot into safe mode: Restart your laptop and repeatedly press the F8 key during startup until you see the Advanced Boot Options menu. Select "Safe Mode" and see if the white blinking screen issue persists. If it doesn't occur in safe mode, it suggests that a third-party software or driver is causing the problem.
- Perform a system restore: If the issue started recently, you can try restoring your laptop to an earlier point when it was functioning correctly. Boot into safe mode (as described above), then search for "System Restore" in the Windows search bar. Follow the on-screen instructions to choose a restore point and initiate the process.
- Test the laptop with an external display: Connect your laptop to an external monitor or TV using an HDMI or VGA cable. If the external display works fine, it may indicate a problem with the laptop's built-in display or its cable.
I hope this helps.
Take care and have a good day.
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