• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-25-2023 07:54 AM - edited ‎12-25-2023 07:55 AM

HP Recommended

Heya, I just got a laptop for myself, more specifically the victus hp gaming laptop 15-fb1010ca. From what I can find, it's internal display supports 144hz, yet all I get in my advanced display options is 60hz and 40hz. I've looked online and can't really figure out a reason why, since the box SAYS it supports it

Category:
1 REPLY 1

‎12-25-2023 08:11 AM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The part number and description of the display panel is:

 

N13294-001
RAW PANEL 15.6 FHD UWVA 250n slim

 

That panel has the standard 60Hz refresh rate.

 

This link has the illustrated parts catalog.

 

Illustrated parts catalog | HP® Customer Support

 

The panel that has the 144Hz refresh rate is N13295-001

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.