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- Why is the mic quality so bad on my OMEN Laptop - 15-en0027n...

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06-04-2021 12:34 PM
Hi, I recently bought a new gaming laptop and i realized while playing games with my friends that the microphone on this computer is really bad. My friends describe the sound of my mic as if I am moving closer and further away from the mic constantly and sometimes it sounds like im in a church ( my sound echoe's). Is it suposed to be like that or if its not how can i fix it. I've tried to change the mic output and stuff like that and Im starting to think that the problem has to do with the hardware. Please help.....
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06-04-2021 03:01 PM
Its specs
https://support.hp.com/au-en/document/c06905914
It has AMD Ryzen™ 7 4800H (2.9 GHz base clock, up to 4.2 GHz max boost clock, 8 MB L3 cache, 8 cores) processor. This is something to do with AMD drivers. Please
(a) Uninstall Audio driver
(b) do a cleanup using following information/fix:
https://www.amd.com/en/support/kb/faq/gpu-601
https://drivers.amd.com/drivers/amdcleanuputility.exe
(c) reboot machine
Machine will re-install Audio driver for you, if NOT, please download and install
https://ftp.hp.com/pub/softpaq/sp113501-114000/sp113645.exe
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-04-2021 03:01 PM
Its specs
https://support.hp.com/au-en/document/c06905914
It has AMD Ryzen™ 7 4800H (2.9 GHz base clock, up to 4.2 GHz max boost clock, 8 MB L3 cache, 8 cores) processor. This is something to do with AMD drivers. Please
(a) Uninstall Audio driver
(b) do a cleanup using following information/fix:
https://www.amd.com/en/support/kb/faq/gpu-601
https://drivers.amd.com/drivers/amdcleanuputility.exe
(c) reboot machine
Machine will re-install Audio driver for you, if NOT, please download and install
https://ftp.hp.com/pub/softpaq/sp113501-114000/sp113645.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-08-2021 02:00 PM
I believe I replied your other post re: How to uninstall driver
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.