• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-23-2021 11:07 AM

HP Recommended
Product: Intel core i5
Operating System: Microsoft Windows 10 (32-bit)

Why my laptop shutdown after the hp bios update? I cannot open anymore, notification said recomend to restart to update... so i click it then it proceed to update... then i didnt watch it while updating.. i just saw once loading 360/608 blocking...  etc.. didnt see the whole info...

1 REPLY 1

‎05-26-2021 07:03 AM

HP Recommended

@Weamay

 

Welcome to HP Support Community


I would like to help

 

I suggest we perform a BIOS Rollback

 

Link: https://support.hp.com/in-en/document/c02693833

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.