Create an account on the HP Community to personalize your profile and ask a question
08-14-2022 01:48 PM
So this started about two weeks ago, and it seems to only be at my girlfriends house but my wifi will consistently disconnect and reconnect on its own over and over again. I've tried doing driver updates while I have internet, Uninstalled basically everything suggested, tried cmd promts to try and reset caches and basically everything I can think of. We don't have a hard wire for ethernet in the house for me to connect so wifi is the option unfortunately and her laptop as well as several other devices are working perfectly fine. We did reset the modem as well.
Solved! Go to Solution.
08-14-2022 05:03 PM
(1) What wirless access point ( brand / model ) do you use ?
(2) wirless settings 2.4 and 5 Ghz ?
(3) Manuel or Auto Channel ?
(4) Channel Width
2.4 Ghz: 20 Mhz / 40 Mhz ?
5 Ghz: 20 / 40 / 80 / 160 Mhz ?
(5) Open windows <device manager>
- Double click <intel wireless> device
Play with advanced settings:
08-14-2022 03:48 PM
(1) Install latest INTEL wireless driver
(2) Reboot and test again ...
(3) Please report your results
08-14-2022 04:35 PM
Sorry hard to do downloads without internet i setup my girlfriends laptop as a hotspot and that's working it's just extremely slow just to add more information to the problem so other connections work. As i've mentioned we have tried rebooting their modem, but that didn't fix anything when we did it.
Hope this is the test i needed to do.
Didn't find what you were looking for? Ask the community