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‎09-10-2024 08:26 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf1000 (8X3Y6AV)
Operating System: Microsoft Windows 11

I am having this very irritating error where my wifi option goes missing
Wifi: Intel Wifi 6E AX211 160Mhz
I have tried multiple options like

  1. Updating the drivers
  2. Reinstalling the drivers
  3. Reinstalling Windows

Option 1,2 sometimes work intermittently, I could see wifi option again, could connect to a wifi network but it disappears again after a few seconds. 

Option 3 works, I can see wifi option present, could also connect to a network but as soon as windows update the drivers and all (when "Everything's up to date" in Windows Update) happen, the Wifi again start having the same error.

This is very frustrating  as I am unable to access internet via Wifi. Please help (Or guide me towards advanced debugging to know and resolve the actual cause)

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1 REPLY 1

‎09-10-2024 08:29 AM

HP Recommended

Hi @jasinsa 

 

try using the latest intel drivers

 

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

 

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