Windows has stopped my NVIDIA GTX 1650 with error 43

[octo-hacked]

Few days ago my PC was overheating so I checked task manager etc then i found out that my gpu isnt working and when i opened device manager it was stopped by windows. Tried updating drivers but it didn't work...NEED HELP

[Max3Aj]

Hi @octo-hacked, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If your GPU is being stopped by Windows and updating the drivers didn't help, follow these steps:

Perform a Clean Installation of GPU Drivers
1. Uninstall the current drivers completely
* Open Device Manager → Expand Display adapters
* Right-click your GPU (NVIDIA/AMD) → Click Uninstall device
* Check Delete the driver software for this device → Click Uninstall
 

2. Restart your laptop

3. Download the latest drivers
* Go to the NVIDIA/AMD website → Search for your exact GPU model
* Download the latest driver

4. Install the new driver in "Custom Mode"
* Select Perform a Clean Installation
* Finish installation and restart your laptop

Check for Windows Updates

• Go to Settings → Update & Security → Check for updates
• Install any pending updates and restart

Reset BIOS 

• Turn off the laptop → Press F10 repeatedly while turning it on to enter BIOS
• Press F9 to load defaults → Press F10 to save & exit

Check NVIDIA Control Panel / AMD Settings

• If GPU is still disabled, open NVIDIA Control Panel / AMD Radeon Software
• Check if your GPU is listed and enabled

Test in Safe Mode

1. Restart your laptop in Safe Mode
   • Press Win + R → Type msconfig → Go to Boot tab
   • Check Safe boot → Minimal → Click OK and restart
2. Check Device Manager again in Safe Mode
3. If the GPU is still disabled, reinstall the drivers in Safe Mode
    

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support