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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck2000 IDS Base Model
Microsoft Windows 11

I recently purchased an i9 Windows 11 OMEN gaming laptop, and I've been having issues with the system disabling my Windows key. I've searched all over the internet for ways to get this to stop happening, or to reactivate the button. Currently, any time I play any game, the windows key becomes disabled, and the only way I've been able to restore it functioning is by restarting the device, which is a major hassle. And it's not even something as simple as FN+F12, because it's not being disabled from there. I've even tried turning off Game Mode, but that doesn't seem to prevent the issue from reoccuring. I really need some assistance in trying to figure this out because it's driving me crazy and I JUST got this device last month, and it's been doing this. Does anyone know what is causing this, or the solution to prevent this from happening??

Kiba the Fox
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Kibathefox 

 

Welcome to the HP Support Community!


I understand that you are not able to enable windows key, I am glad to assist you.

 

Please try these steps:

 

Uncheck the Disable Windows Hot Keys option in the BOOSTER settings to resume the Hot Keys function while the BOOSTER option is enabled.

 

Unchecking the Disable Windows Hot Keys option

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

Raj2111
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Kibathefox 

 

Welcome to the HP Support Community!


I understand that you are not able to enable windows key, I am glad to assist you.

 

Please try these steps:

 

Uncheck the Disable Windows Hot Keys option in the BOOSTER settings to resume the Hot Keys function while the BOOSTER option is enabled.

 

Unchecking the Disable Windows Hot Keys option

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

Raj2111
I am an HP Employee

HP Recommended

OMG, thank you SOO much! I have been trying to fix this issue for weeks now. It worked and my device is working more like I want it to now.

Kiba the Fox
HP Recommended

Hi @Kibathefox 

 

You're welcome and thank you for posting back. 

 

I am glad to hear that the issue is resolved.

 

Thank you for being a Valuable Member of our HP Family.


-Regards,

Raj2111
I am an HP Employee

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