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‎11-03-2021 02:56 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0264tx
Operating System: Microsoft Windows 10 (64-bit)

I updated Windows 10 version 1909 to 21H1 but My Laptop started working weirdly, Sometimes even freezes. I haven't created any Restoring Points so it can't be rollback. 

Please help me how can i get back to Version 1909. (Resetting Doesn't Work)

Category:
1 REPLY 1

‎11-03-2021 07:10 AM

HP Recommended

Hi:

 

See if your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall the original W10, drivers and software that came with your PC.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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