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- HP Community
- Gaming
- Gaming Notebooks
- Re: Yellow spots on screen

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08-20-2020 04:14 PM
I just bought the HP Pavilion 15 gaming yesterday
I have notice yellow spots on the top of the screen usually noticeable when dark or black wallpaper is set..
Please I need your help
or suggestions
08-23-2020 08:53 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please check in the BIOS and let me know if you face the same issue
Meantime you can also refer to this Link: https://support.hp.com/in-en/document/c00035844
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
08-30-2020 10:35 AM
If those dots appear during Start Up and in BIOS, then it is a Hardware issue
Please contact HP Support in your region for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee