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‎09-26-2023 12:54 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi,

Yesterday I ran into a problem where audiodg.exe [Windows Audio Device Graph Isolation] changes the sound quality really bad. It sounds like only one channel is in use (mono sound). This happens every time the HP Gaming hub starts boosting, i.e. when starting the game. When you close the game, the sound returns to normal. If you shut down the audiodg.exe, sounds returns to normal about 5 seconds until the audiodg starts again.. Can i disable it somehow?
I would like to use that enhancement (of gaming hub) otherwise, but the problem that started yesterday destroys the sound to the point of being completely unlistenable.

Help needed!

Category:
1 REPLY 1

‎10-04-2023 11:10 AM

HP Recommended

Hi @n0lla,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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