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‎12-23-2019 04:43 AM

HP Recommended
Product: Example: Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

hp Pavilion Pavilion x360 

issue automatic repair loop

i tried everything but it is not opening n not possible to restart. n if i reinstall the windows 10 so can i get the license key for windows 10 n office 2019

1 REPLY 1

‎12-25-2019 12:59 PM

HP Recommended

@8CG9231PBZ Welcome to HP Community!

 

I understand that the HP laptop will be going for automatic repair.

 

Please refer to the below video for automatic repair.

 

https://www.youtube.com/watch?v=OYLOSzZzeww

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

If the issue still persists, you have to perform the recovery.

 

Please refer to the following link to perform the recovery.

 

If you have purchased the licensed version of Windows 10 and office 2019, You have to activate. For that, you have to contact Microsoft support.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

 

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