battery issue

[guyru1]

I dont feel like its normal but my battery drains about 1% every 1.5 minutes, so my battery life are about 1.5h - barely 2h and I thought this pc should hold a lot more then that. im not running anything heavy or something all I do while its draining that fast is using the Web music and maybe excel. im using everything on this pc that I can to maximise battery health, if its energy saver on or best power efficiency and eco mode and the maximise battery health from the bios or hp app. kinda lost on what im supposed to do now.. 

have you got any solution or idea on what could help ?

I think the problem was that my phone was charging off of the laptop but its sad because I need to phone to be connected to have Internet on the go.

[VikramTheGreat]

Hi @guyru1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your phone is connected to the notebook and charging from the laptop's battery, that can have a noticeable impact on battery runtime, especially when you're using the phone as a hotspot at the same time. The notebook is not only powering itself but also supplying power to the phone, which will increase battery drain.
 

To help us better understand whether the battery is performing as expected, could you let us know:

• The exact HP model you're using?
• Approximately how long does the battery lasts when the phone is not connected and charging from the notebook?
   

In the meantime, I would recommend:

1. Run a Battery Test
   • Restart the notebook and tap F2 repeatedly at startup.
   • Open HP Hardware Diagnostics.
   • Run the Battery Test and share the results.
      
2. Perform a Battery Calibration
   • Fully charge the battery to 100%.
   • Use the notebook until the battery is nearly depleted.
   • Recharge it uninterrupted back to 100%.
   • Then run the Battery Test again.
      
3. Avoid Charging the Phone from the Notebook Battery
   • If possible, use a separate charger or power bank for the phone when you're on the go.
   • This will give you a more accurate picture of the notebook's actual battery life.

If you're primarily using web browsing, music streaming, and Excel with Battery Saver, Eco Mode, and Best Power Efficiency enabled, we'd like to compare the actual runtime you're seeing without the phone connected against the expected runtime for your specific model.
 

Please share the notebook model, the Battery Test results, and approximately how many hours you get when the phone is not charging from the PC, and we'll be happy to take a closer look.

I hope this helps.

Take care and have an amazing day!