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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B1AV)
Microsoft Windows 10 (64-bit)

My laptop stops charging once it reaches 99 percent. Any tips on how to fix this? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @driiin 

 

Please < calibrate > your battery ...

 

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

ub6424_0-1662215471690.png

 

(2Shutdown notebook

(3Disconnect charger

(4Press and hold <power> button for 30 seconds

(5Connect charger and wait until battery is fully charged ( check LED indicator )

(6Start notebook and log in to windows and wait a few minutes

(7Shutdown notebook

(8) Test your <battery> Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(9Please report your results

View solution in original post

1 REPLY 1
HP Recommended

Hello @driiin 

 

Please < calibrate > your battery ...

 

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

ub6424_0-1662215471690.png

 

(2Shutdown notebook

(3Disconnect charger

(4Press and hold <power> button for 30 seconds

(5Connect charger and wait until battery is fully charged ( check LED indicator )

(6Start notebook and log in to windows and wait a few minutes

(7Shutdown notebook

(8) Test your <battery> Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(9Please report your results

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