broken keybord

[keybored1]

Hello

I live in thilnd nd bought this lptop over here.

I recently hxd xn xccident with xuite x lot of very nice single mxlt whisky xnd my lxptop.

The xueer thing is only two keys hxve stopped working.

 xuite clever people mxy be xble to guess which ones.

xnywxy it is very xnnoying xs one of them is x vowel xnd present in my nxme xnd some pxsswords

my wxrrnty hxs run out xnd there is x very good IT support guy xt school who does everything for me.

I need to order the replxcement pxrt just for the keyboxrd but cxnt find it on the HP site it hxs the other input devices but the keyboxrd is not mentioned in the list . The current one hxs thxi xlphxbet xs well xs english chxrxcthers it is xlso bxcklit in red. i'm not thxt bothered if the replxcement is just english, but like the red. when i rxrely need thxi chxrxchters i hxve xnother keyboxrd. I just dont wxnt to hxve to cxrry it xbout xll the time. 

 to the Xuestion:

whxt is x compxtible replxcement keyboxrd xnd where do i order it from???

plexse help

This is exceptionxlly xnnoying xs you cxn imxgine.

[Echo_Lake]

@keybored1

Thank you for posting on the HP Support Community.

You have two options, you can either replace the parts on your own using the HP Parts Surfer (used to find the universal part numbers), here's the link: Click here Or talk to an HP tech to discuss your options on getting the replacement parts.

I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.