• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP Pavilion Gaming - 15-ec0042ax
Microsoft Windows 10 (64-bit)

after Windows 10 version update to 2004, laptop crashed.

Diagnostic test of all HDDs is Passed but windows 10 isn't starting. So I installed 8.1 which I have to save my time.

can anyone help me with the drivers for Win. 8.1 x64 with the following Hardware IDs in the same laptop.

 

PCI\VEN_10DE&DEV_1C91&SUBSYS_86D4103C&REV_A1


PCI\VEN_1002&DEV_15D8&SUBSYS_86D4103C&REV_C2


HID\VID_25A7&PID_FA23&REV_0241&MI_01&Col01


PCI\VEN_1022&DEV_15E2&SUBSYS_86D4103C&REV_00


PCI\VEN_10EC&DEV_C822&SUBSYS_85F7103C&REV_00


PCI\VEN_1022&DEV_15D1&SUBSYS_86D4103C&REV_00


PCI\VEN_1022&DEV_15DF&SUBSYS_86D4103C&REV_00


PCI\VEN_1022&DEV_790B&SUBSYS_86D4103C&REV_61


ACPI\VEN_HPQ&DEV_6007


ACPI\VEN_HPIC&DEV_0004


ACPI\VEN_HPQ&DEV_6001


ACPI\VEN_HPIC&DEV_0003


HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_103C86D4&REV_1001


HDAUDIO\FUNC_01&VEN_10EC&DEV_0285&SUBSYS_103C86D4&REV_1000

2 REPLIES 2
HP Recommended

Hi:

 

Your PC is not supported by AMD or HP for W8.1.

 

No W8.1 drivers were developed.

 

Use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility.  

 

https://support.hp.com/us-en/document/c06162205

HP Recommended

too bad that AMD or HP didn't developed the drivers for Windows 8.1.

does windows 10 throttle the ram speeds ?

 

windows 10 throttle the ram speeds ?windows 10 throttle the ram speeds ?

 

in the above screenshots, ram speed throttling because of the windows 10 & this is the visible difference.

 

I don't know how many invisible bottleneck differences windows 10 have 😞

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.