cancel
Showing results for 
Search instead for 
Did you mean: 
varun_k
New member
4 0 0 0
Message 1 of 2
3,965
Flag Post

Solved!

hanging and temperature issues

HP Recommended
15-ec0101AX
Microsoft Windows 10 (64-bit)

my brand new hp pavilion 15-ec0101AX is hanging a little bit and gpu temperature is around 80-90 degrees

even the fps are dropping from 60 to 7 fps what should do.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Betty0610
HP Support Agent
HP Support Agent
16,128 16,110 859 702
Message 2 of 2
Flag Post
HP Recommended

@varun_k

 

Welcome to the HP Support Community.

 

Follow the steps from here: https://support.hp.com/in-en/document/c05525831#:~:text=Improve%20performance%20or%20FPS&text=Update....

 

And from here for over heating: https://support.hp.com/in-en/document/c01657439#:~:text=Reduce%20the%20heat%20in%20your,ventilation%...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
16,128 16,110 859 702
Message 2 of 2
Flag Post
HP Recommended

@varun_k

 

Welcome to the HP Support Community.

 

Follow the steps from here: https://support.hp.com/in-en/document/c05525831#:~:text=Improve%20performance%20or%20FPS&text=Update....

 

And from here for over heating: https://support.hp.com/in-en/document/c01657439#:~:text=Reduce%20the%20heat%20in%20your,ventilation%...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation