hp omen command center. missing comfort profile

[Artem111]

After today update to version 9.0.0.0 comfort profile is missing.

i have only two now (performance and default)

what to do? i want three profiles as usually.

[Photoray002]

Hello @Artem111 

I take it the comfort profile was there previously, correct?

I think HP said all of the Omens that have Performance Control will have Comfort Mode now.

What bios version are you running? Should be ver F.09.

If its not, download this file and run it while plugged in. Have nothing else running when you do.

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-dc0000-laptop-pc-series/203...

Then go to Windows Updates and manually force it to hunt for updates. In other words. Click on the Check for Updates button, even if it shows its already up to date. Do this a couple of times until there are no more updates. Then reboot and test the OCC again.

[Artem111]

before update hp omen cc i have 3 profiles.

after update only 2 profiles.

bios and windows already updated.

[Photoray002]

Hmm, ok lets see if I can add an attachment in this post. It will be an older version that should bring it back, If it does, you will want to set Windows to not search for updates for a month until the next version comes out. Hopefully it will be fixed my then.

Ok it wont let me submit anything over 11GB. So I will have to add it to my Google drive and post a link for it.

[Photoray002 · Accepted solution]

Here is the link to my Google drive with the older edition.

https://drive.google.com/open?id=1C6ht1uMFeKrrT8EtfETJCimg1WvAcaKg

Uninstall the current OCC first.

Unzip the file and double click on the OmenCommandCenterApp_UWP.exe file to run the installer.