i cannot find the lighting option

[Eghogho]

I just got this laptop and in the omen gaming hub, I click on my laptop description, Omen 15 it says I only see System vitals, Network Boosters and performance control, but no lighting as shown in the package description, it has a 4-zone RGB, but I cannot find the setting as to where I can adjust my keyboard backlight.

I'm not sure if this is a glitch or what, but please help.

[Photoray002]

What is the full product number of your omen?

Press Control/Alt/S for the information menu in windows
Or
Go to the Start menu and scroll to H/HP Help and Support/HP Support Assistant.
Open the program and click on your computer in the list.
The 7 digit Product Number will be listed in both those places.

[Eghogho]

thanks i found it the product number is 10B63EA#BH5

[Photoray002 · Accepted solution]

OK thanks, that helps explain it. Your model is OMEN by HP 15-dc1106nia. 

According to HP's documentation, that model did not come with a 4-zone keyboard. Its only 2-Zone Dragon Red Keyboard. Ergo why there is no lighting options available.

I will say that it can be confusing. The boxes usually all have a multi colored keyboard picture on the box because some of them come with that. But you have to read the individual specs to know what you're getting. I'm sorry.

[Eghogho]

 thanks a lot u really helped, but is red the only option tho

[Photoray002]

Yes only red. They are physically red so no way to alter them.

[Eghogho]

Ah thanks a lot