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Eghogho
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Message 1 of 7
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Solved!

i cannot find the lighting option

HP Recommended
Omen 15-dc1xxx
Microsoft Windows 10 (64-bit)

I just got this laptop and in the omen gaming hub, I click on my laptop description, Omen 15 it says I only see System vitals, Network Boosters and performance control, but no lighting as shown in the package description, it has a 4-zone RGB, but I cannot find the setting as to where I can adjust my keyboard backlight.

 

I'm not sure if this is a glitch or what, but please help.

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Photoray002
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OK thanks, that helps explain it. Your model is OMEN by HP 15-dc1106nia. 

According to HP's documentation, that model did not come with a 4-zone keyboard. Its only 2-Zone Dragon Red Keyboard. Ergo why there is no lighting options available.

 

I will say that it can be confusing. The boxes usually all have a multi colored keyboard picture on the box because some of them come with that. But you have to read the individual specs to know what you're getting. I'm sorry.

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Photoray002
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What is the full product number of your omen?

Press Control/Alt/S for the information menu in windows
Or
Go to the Start menu and scroll to H/HP Help and Support/HP Support Assistant.
Open the program and click on your computer in the list.
The 7 digit Product Number will be listed in both those places.

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Eghogho
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thanks i found it the product number is 10B63EA#BH5

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Photoray002
Level 15
12,679 7,626 1,310 4,338
Message 4 of 7
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HP Recommended

OK thanks, that helps explain it. Your model is OMEN by HP 15-dc1106nia. 

According to HP's documentation, that model did not come with a 4-zone keyboard. Its only 2-Zone Dragon Red Keyboard. Ergo why there is no lighting options available.

 

I will say that it can be confusing. The boxes usually all have a multi colored keyboard picture on the box because some of them come with that. But you have to read the individual specs to know what you're getting. I'm sorry.

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Eghogho
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 thanks a lot u really helped, but is red the only option tho

 

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Photoray002
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Yes only red. They are physically red so no way to alter them.

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Eghogho
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Ah thanks a lot

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