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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Maximum processor speed is 3.2 GHz in FH5 & other games.

Also Tried some benchmarks but no result. CPU-Z is showing 3196 Mhz speed while benchmarking and multiplier 32.

Intel is claiming 5 GHz speed of this processor. I know it is not real-world speed but at least 4.5 GHz is a must.

3 REPLIES 3
HP Recommended

Hi @Myki3mj,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your OMEN GAMING HUB NOT WORKING OR OPENING Not to worry I will help you to get a resolution to resolve the issue.

 

Please try the following Troubleshoots steps. 

 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

 

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

 

Step3

 

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

 

After the above  troubleshooting steps if the unit  turns on 

 

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

uninstall and reinstall Omen HUB click here and follow the troubleshooting steps HP PCs - OMEN Gaming Hub

 

How to Overclock Your PC's CPU | HP® Tech Takes

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

First my issue is processor speed, not gaming hub installation. 

Second your steps are for resetting bios not working.

HP Recommended

@Myki3mj,

 

Thank you for your response, I really appreciate your efforts. As the issue still persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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