installing the latest

[freya652rey]

Hello,

I'm having recurring issues after installing the latest  NVIDIA Game Ready Driver v551.86 or the most recent  / HP Firmware Update on my HP Omen .

If you rolled back a driver to fix this, which version did you roll  (Edited) back to?

[Animatryx]

Hi @freya652rey,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you are experiencing issues with your HP Omen after installing the latest NVIDIA Game Ready Driver v551.86 or a recent HP Firmware Update, there are several steps you can take to troubleshoot and possibly resolve the problem.

Perform Critical HP and Windows Software Updates:

• Make sure your system is up-to-date by running Windows Update for any critical or optional software updates.
• Use HP Support Assistant to check for any specific HP updates that might be available and necessary after installing new drivers.

Rollback Driver:

• If the issues began specifically after installing the new NVIDIA driver, you may want to consider rolling back to a previous version that was stable.
• This can be done through the Device Manager:
  • Right-click the Start Menu, select Device Manager.
  • Expand the Display adapters section.
  • Right-click your NVIDIA graphics driver and select Properties.
  • In the Driver tab, click on "Roll Back Driver".

Verify System Requirements and Game Patches:

• Ensure that your games and applications are fully updated. Game developers frequently release updates to optimize performance and fix bugs.

Update Firmware Carefully:

• After a firmware update, ensure that the update process was completed without interruptions. An incomplete firmware update can result in operational issues.
• Use HP Support Assistant to ensure your BIOS and firmware updates are properly installed.

Check for Hardware Compatibility:

• Ensure any new driver or firmware version is compatible with your current hardware configuration, especially if configurations have been recently changed.

I hope this helps.

Take care and have a blissful day 😇.

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