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- HP Community
- Gaming
- Gaming Notebooks
- intel optane memory

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05-03-2020 09:24 AM - edited 05-03-2020 09:59 AM
When I bought my laptop (8th gen.) it was said in the description it has intel optane 16 MB cache inside but when i try to setup, it says the BIOS isn’t supported so i have updated the latest version and it still not solved.
i found that my BIOS is Insyde F.21
this photo is from the downloaded app from Microsoft store.
and when downloaded the intel optane memory setup fron intel directly it doesn't setup correctly as shown in the next photo
05-03-2020 03:36 PM - edited 05-03-2020 03:40 PM
You still did not say what is your HP Pavilion gaming laptop 15-cx0xxx machine. We can't help because we don't know what is your machine.
Please read your other post.which is
https://h30434.www3.hp.com/t5/Gaming-Notebooks/Intel-optane/m-p/7586582#M27454
Regrads
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05-03-2020 06:05 PM
Ok, I can't find its official specs but from the flowing link it does have 16GB of Intel Optane
We have to believe them. Please try
Regards.
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