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Eissa_97
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intel optane memory

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HP Pavilion gaming laptop 15-cx0xxx
Microsoft Windows 10 (64-bit)

When I bought my laptop (8th gen.)  it was said in the description it has intel optane 16 MB cache inside but when i try to setup, it says the BIOS isn’t supported so i have updated the latest version and it still not solved.

i found that my BIOS is Insyde F.21

this photo is from the downloaded app from Microsoft store.

 

Annotation 2020-05-03 171653.png

 

 

 

and when downloaded the intel optane memory setup fron intel directly it doesn't setup correctly as shown in the next photo

 

 

Annotation 2020-05-03 172356.png

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banhien
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@Eissa_97 

 

You still did not say what is your HP Pavilion gaming laptop 15-cx0xxx  machine. We can't help because we don't know what is your machine.

 

Please read your other post.which is

 

         https://h30434.www3.hp.com/t5/Gaming-Notebooks/Intel-optane/m-p/7586582#M27454

 

Regrads

BH
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Eissa_97
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Sorry for misunderstanding, i found it .

Model: 15-cx0051ms

ProdID: 4BV5QUA#ABA

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banhien
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@Eissa_97 

 

Ok, I can't find its official specs but from the flowing link it does have 16GB of Intel Optane

 

        https://comptechdirect.com/products/hp-pavilion-15-cx0045nr-gaming-laptop-15-6-full-hd-intel-core-i5...

 

We have to believe them. Please try

 

        https://www.intel.com.au/content/www/au/en/support/articles/000029196/memory-and-storage/intel-optan...

 

Regards.

BH
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