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HP Recommended
OMEN by HP 15-dc1025cl
Microsoft Windows 10 (64-bit)

My keyboard does not light up even after pressing the F4 key. 'WASD' are not  lighting up and the other keys  light working . Please advise.

4 REPLIES 4
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Hello @sujan9944 

Sorry to hear that you are having problems ... I would like to help you.

(1) Did this problem suddenly occured ?

(2) Do you have valid HP warranty ?

 

Kind regards

 

HP Recommended

Yes suddenly occury and doesnt  have  warranty 

HP Recommended

Hello @sujan9944 

 

It could be a technical defect. If the keys still work, just live with it. Otherwise, it would be necessary to replace the entire keyboard.

 

Good luck

HP Recommended

Please report back

Kind regards

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