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HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 10 (64-bit)

Hello, I recently bought a HP Pavilion 15 ec2144nf And install Windows 10 on it and download the drivers from the HP website But the keyboard backlights are not working I tried fn+f5 I made sure to enable the feature from the BIOS But the lights don't turn on Does my computer support the backlight feature? And how to fix the problem

3 REPLIES 3
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@OUSA 

 

Its specs

 

             https://support.hp.com/rs-en/document/c07735148

 

Sounds like it does NOT have backlit keyboard.

Does your machine have a F* key with backlit symbol  banhien_0-1679190297319.jpeg   ?

 

  • If NO, it does not have backlit keyboard.
  • If YES, please use the following Guide

                 https://www.hp.com/us-en/shop/tech-takes/turn-keyboard-lighting-on-off

                 https://support.hp.com/in-en/document/c01612362

 

Regards.

BH
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Thank you @Banhien for your reply

this is my keyboard

photo_2023-03-20_00-44-22.jpgphoto_2023-03-20_00-44-26.jpgphoto_2023-03-20_00-44-30.jpg

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this from my biosphoto_2023-03-20_04-08-08.jpg

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