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dipalot
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Message 1 of 2
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keyboard key don't work

HP Recommended
HP omen 17 an-00
Microsoft Windows 10 (64-bit)

Hi everyone, i'm french so i f you have  the time to translate my message in english with google

Voilà mon problème: après avoir renverser du lait sur mon clavier j'ai éteint immédiatement mon PC pour le rallumer une fois un peu séchéhé, je rendre donc mon mot de passe (qui contient la lettre "h") de manière automatique comme d'habitude. Cependant 5 minutes plus tard la touche "h"  ne fonctionne plus (je soupçonne du lait séché qui isole un fil un truc du genre) et c'est la seul touche qui est impacté par le problème, j'ai déjà démonté le pc entièrement pour tout nettoyer mais je n'ai pas pu accéder au clavier.... (pas de vis à dévisser), i n'y a aucun aucun autre probleme sur le PC pas d'autre touche impacté donc je ne comprend pas le problème ou d'où il peut venir.

Pour info: les pilotes sont à jours, clavier nettoyé ect....

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@dipalot

Welcome to the HP Support Community.
 

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.
 

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as Solution" button.

Have a great day!

ECHO_LAKE
I am an HP Employee

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