laptop cannot turn on

[TOMLIM168]

my new laptop cannot turn on after use for 6month i cannot claim warranty at malaysia cause is hong kong set so how to do?

my laptop still in warranty but cannot claim pls help me

[Rainbow23]

Hi @TOMLIM168,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that your OMEN 16.1 Inch Gaming Laptop PC 16-B0000 (472J1AV) does not power on.

I suggest that you follow the steps listed below to perform a hard reset on the unit.
1> Turn off the laptop, disconnect the power adapter.
2> Press and hold the F6 and power button for 20 seconds.
3> Then connect the power cable back and try turning on the laptop.
You may also refer to this weblink to check the AC Adapter: https://support.hp.com/ca-en/document/ish_2025983-1502949-16 

I hope this helps.
Take care and have a nice day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

[TOMLIM168]

iam already try does not work

i try power on laptop fan is running but  cannot boot up screen is blank hdmi also does not work

my ac power adapter working  find cause when i plug in got indicator light just cannot bootup laptop

[Rainbow23]

Hi @TOMLIM168,

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!