Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Well i tried using the media keys on my external keyboard but it doesnt work, then i went to try it out on my laptops keyboard and also didnt work, any ideas?
nevermind, i just reset my computer and reinstalled the updates
Hi@KingArthur720, Welcome to the HP Support Community!
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now check if the function keys are working normally if not we can try and re-install the Quick launch drivers for your Notebook
Hope this helps, for any further queries reply to the post and feel free to join us again
Hope this helps! Keep me posted.
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