my gaming laptop not able to run games properly at all

[Daksh22]

so  i got which gaming laptop   2-3  years ago  for gaming   but after sometime it has started lagging games cant even  games properly   i am  done its  service to  but  i still getting the problem  i have rested it  for more than 10 times to fix the issue but still its not   helping pz help  i  want to  games  for whcih  i bought the laptop

[Sneha_01]

Hi @Daksh22,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Pavilion Gaming 15-Ec1000 Laptop PC is experiencing lag and performance issues despite multiple resets and servicing attempts, there are several steps you can take to diagnose and potentially improve its gaming performance. The issues could be due to various reasons including hardware limitations, software conflicts, overheating, outdated drivers, or even malware. Here's a step-by-step approach to troubleshooting and fixing the problem:

1. Check for Overheating

Overheating can cause significant performance drops. Ensure that the laptop's cooling system is working correctly.

• Clean the Vents: Use compressed air to blow out any dust from the laptop's vents. Dust accumulation can restrict airflow, leading to overheating.
• Cooling Pad: Consider using a cooling pad to help manage the laptop's temperature during gaming sessions.

2. Update Drivers

Outdated drivers, especially graphics drivers, can lead to performance issues in games.

• Graphics Drivers: Visit the NVIDIA or AMD website (depending on your GPU) and download the latest drivers for your graphics card.
• Windows Update: Ensure that your laptop is up to date with the latest Windows updates, which can include important performance improvements and bug fixes.

3. Optimize Windows Settings

Optimizing Windows settings can help improve gaming performance.

• Game Mode: Enable Windows Game Mode by going to Settings > Gaming > Game Mode.
• Power Plan: Change your power plan to High Performance. Go to Control Panel > Hardware and Sound > Power Options and select High Performance.

4. Manage Background Processes

Background applications can consume resources and affect game performance.

• Close Unnecessary Apps: Before starting a game, close other applications that are not needed.
• Task Manager: Check the Task Manager (Ctrl + Shift + Esc) for any processes consuming high CPU, GPU, or memory resources and consider ending them if they are not essential.

5. Adjust In-Game Settings

Lowering the graphics settings in your games can significantly improve performance.

• Resolution and Graphics Quality: Lower the resolution and adjust the graphics settings (e.g., texture quality, shadows, effects) to find a balance between visual quality and performance.

6. Check for Malware

Malware can severely impact your system's performance.

• Scan for Malware: Use Windows Defender or a third-party antivirus program to scan your system for malware and remove any threats.

7. Factory Reset (Last Resort)

Since you've already attempted multiple resets, consider this option only if all else fails and you're willing to start fresh. Ensure you back up important files before proceeding.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support