• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-05-2022 09:10 AM

HP Recommended
Product: HP OMEN Pro Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

so uh my computer has backlights but there is no way to customize it through omen gaming hub please help someone

 

Category:
4 REPLIES 4

‎06-05-2022 09:51 AM

HP Recommended

When you do not identify your notebook, you tie our hands behind our backs. Help us to help you.

https://support.hp.com/my-en/document/c00033108


When logged into Windows, hold down the Windows key and tap the R key.


Type in msinfo32 and press enter.


The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.


An alternative method:


Take a look at the bottom of the notebook among the tiny letters and locate the ProdID.


The ProdID will enable us to determine the hardware configuration of your notebook.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎06-06-2022 08:59 AM

HP Recommended

hi sorry for that so its L9U78AA#ABA

Was this reply helpful? Yes No

‎06-07-2022 10:39 PM

HP Recommended

@breakitive 

 

Your machine only has standard keyboard which is not compatible with Lighting Studio therefore NO option to change/customize lights.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-10-2022 01:38 AM

HP Recommended

it used to be customizable why not now?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.