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- HP Community
- Gaming
- Gaming Notebooks
- my hp omen not having customizable lighting

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06-05-2022 09:51 AM
When you do not identify your notebook, you tie our hands behind our backs. Help us to help you.
https://support.hp.com/my-en/document/c00033108
When logged into Windows, hold down the Windows key and tap the R key.
Type in msinfo32 and press enter.
The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.
An alternative method:
Take a look at the bottom of the notebook among the tiny letters and locate the ProdID.
The ProdID will enable us to determine the hardware configuration of your notebook.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
06-07-2022 10:39 PM
Your machine only has standard keyboard which is not compatible with Lighting Studio therefore NO option to change/customize lights.
Regards
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