my laptop display goes black when i use a different microphone

[youeya]

When I use any program that uses a microphone such as Discord or games such as Fortnite my laptop display will turn black after using my Blue Yeti Microphone. I can still hear audio but I can't see anything. If I connect to a different display via HDMI it works just fine. If anyone knows how to fix this let me know.

[A4Apollo]

Hey there! @youeya,

Check if the microphone cable is securely connected to the PC.

Please share the product number of the PC to assist you better.

Try updating the BIOS, Realtek audio driver and NVIDIA graphics driver to the latest version and check if it helps.

Update the BIOS using this link. Click Here

Update the Realtek audio driver using this link. Click Here

Update the NVIDIA graphics driver using this link. Click Here

You can also update the latest version of graphics drivers directly from the NVIDIA website using the auto-detect utility and check if it helps.

Download the NVIDIA auto detect utility using this link. Click Here

Also, Try the steps recommended below.

Use the Audio Troubleshooting tool

The Troubleshooting tool automatically finds and fixes many computer issues. Use it to troubleshoot microphone problems.
In Windows, search for and open Control Panel.
Click Troubleshooting.
Under Hardware and Sound, click Troubleshoot audio recording.
The Sound troubleshooter opens. Click Next. The troubleshooter begins checking the audio service status.
Select the device you want to troubleshoot, and then click Next.
Follow the on-screen instructions and make any changes suggested by the troubleshooter. When done, close the troubleshooter.

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

If the issue still persists after trying out the steps. Please try the steps recommended below.

Go to control panel > power safe options > customize any combination you currently have > advanced options > processor power safe > minimum level. Change it to 40% and click apply.

Also go to Control Panel > Power Options > Change Plan Settings > Change Advanced Power settings

Select everything in the list to high-performance mode.

Refer this article to know more information about microphone issues. Click Here

Let me know how it goes!

Have a great day! 🙂

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