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HP Recommended
Microsoft Windows 11

Hi

 

I have a Omen HP 16 2023 16-wf0876no gaming laptop running windows 11 home and i would like to know how i can do a clean install on it of windows 11 home on it, as like it came when i first bought it.

 

Its less than 2 years old and recently failed on me and i had to take it for repair where they replaced the mother board, but since i got it back it seems slow and sluggish so i would like to do a clean install on it.

 

Please if somebody could advise me that would be great, thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Your notebook's product number is supported by the HP cloud recovery tool which you can use to make a bootable USB recovery drive that will return the SSD to its 'out of the box' condition.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP:n kuluttajatietokoneet – HP:n pilvipalvelun palautustyökalun käyttö Windows 11- ja 10-käyttöjärje...

 

You can download the software from the Microsoft Store:

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

 

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6 REPLIES 6
HP Recommended

hello thank you for your question .In order to a recovery you can go to start systems and recovery will be in there make sure upon doing so all apps are closed but remember u will lose everything as this will set it back to its default stage. 

HP Recommended

Hi, @Buzzz2 

 

Please let me know the full product number of your notebook.

 

I know the first part of the product number is 872Y9EA, but I need to know the 3 other characters that come after the # sign.

 

For example:  872Y9EA#ABX

HP Recommended

Hi Paul, 

 

thank you for your replys

 

it is 872Y9EA#UUW

HP Recommended

You're very welcome.

 

Your notebook's product number is supported by the HP cloud recovery tool which you can use to make a bootable USB recovery drive that will return the SSD to its 'out of the box' condition.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP:n kuluttajatietokoneet – HP:n pilvipalvelun palautustyökalun käyttö Windows 11- ja 10-käyttöjärje...

 

You can download the software from the Microsoft Store:

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

 

HP Recommended

Thank you for the help very much appreciated 

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

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