omen command center not working properly

[Ishan_singh]

Still nothing happens I have download and update the command center app, I have omen 15-dk0049TX.  I bought the laptop 3weeks ago with command center functioning well then after the omen command update this happens... I don't know what is the reason why this happening. Command center did not tell the GPU and RAM usage always showing -1%  and temperature  -1C. And network booster is not opening i have also download and install update package.option also not functioning.

[Hydemus]

Omen or Pavilion...?? are u sure that u bought Omen product??

[banhien]

@Hydemus 

Your machine is an HP Gaming Pavilion - 15-dk0049tx, its specs

          https://support.hp.com/au-en/document/c06386944

It is NOT an HP Omen machine therefore OCC won't work.

Regards.

[Hydemus]

That's why i asked the thread starter for it.... because i doubt that he bought the omen product...