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09-20-2020 10:11 PM
Product: Omen 15-dc0xxx
Operating System: Microsoft Windows 10 (64-bit)
So i know im beating a dead horse, but i was just reading the forums on this because my omen laptop was running very hot while gaming. it has always ran pretty hot since I had first purchased it. I have a Kilm quad fan cooler that i run with the laptop and it has been fine until today. I saw temps over 200f or 93c for everyone who is not using imperial. I checked the bios it is up to date. i tried running in comfort mode but it did not help at all. I see a lot of folks are having this issue with the omen laptops is there a recall? any actual fix? Did hp pull an apple move and not contact the heat sync to the cpu? pretty disappointed in this product at this point especially since I spent over 1K$ on it and cant even run my games for more than an hour without it overheating.
1 REPLY 1
09-23-2020 03:39 PM
@vincem1228, Welcome to HP Support Community!
This is a hardware issue.
Please reach out to the HP Support in your region regarding the service options for your computer.
Hope this helps!
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