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omen laptop cpu temps.

HP Recommended
Omen 15-dc0xxx
Microsoft Windows 10 (64-bit)

So i know im beating a dead horse, but i was just reading the forums on this because my omen laptop was running very hot while gaming. it has always ran pretty hot since I had first purchased it. I have a Kilm quad fan cooler that i run with the laptop and it has been fine until today. I saw temps over 200f or 93c for everyone who is not using imperial. I checked the bios it is up to date. i tried running in comfort mode but it did not help at all. I see a lot of folks are having this issue with the omen laptops is there a recall? any actual fix? Did hp pull an apple move and not contact the heat sync to the cpu? pretty disappointed in this product at this point especially since I spent over 1K$ on it and cant even run my games for more than an hour without it overheating. 

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HP Support Agent
HP Support Agent
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HP Recommended

@vincem1228, Welcome to HP Support Community!

 

This is a hardware issue. 

 

Please reach out to the HP Support in your region regarding the service options for your computer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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