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- HP Community
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- redemption of back to college offer

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08-17-2019 04:52 AM
i have bought this laptop from HP online store and opted for all three back to college offer and paid the amount while buying the laptop. i was trying to register this after getting the laptop on the website but couldn't find my retailer name there so i contacted HP support and they said that i need not to register if i have paid and bought from hp online store.
is this the case?
if yes when will i receive the communication for that h4 headset, eat play hop and safety package or intstruction for that,
08-21-2019
03:19 AM
- last edited on
08-27-2019
10:09 AM
by
Cheron-Z
Hi Shubham,
Even I bought the HP Omen 15-dc1092tx model on the same day as you. I redeemed the offers at the store itself. After providing all the details, I submitted. They told it would take around 3 days for HP to send a payment URL which I received yesterday. I paid the amount through that URL. It showed it would take around 30-45 days for the products to be delivered.
Did the store provide you the Redemption Code? If they haven't, then ask them for it.
Then, visit this URL[edit], click on CLAIM STATUS, provide your Redemption code. Verify your mobile number through OTP. Once verified, you will be able to see your claim status.
Let me know.