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I brought hp victus 15 few days back but now it's having an issue with it screen flickering while browsing, keyboard not responding on time ,even not working smoothly 😭

1 REPLY 1
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Hi @Arexxx,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop screen flickering.

Follow the below steps to access the BIOS menu.

 

1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.

 

If the issue appears on the BIOS, there is an issue with the hardware.

If the screen works fine in BIOS, then follow the below steps to fix the issue.

 

Check for Windows updates and install them.

 

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

 

-Update the BIOS for your PC by clicking on the link.

 

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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