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08-21-2022 01:39 AM
first watch the screen recording i attached here https://app.videoform.com/share/7i0tYWlA0Di0ePG0?fname=nvidia problem
i don't know what's the problem. i tried reinstalling windows but it didn't work.
whenever i plug my charger in the laptop this distortion and sometimes black screen appears, also sometimes bluescreen appears.
i also tried reinstalling drivers but nothing worked.
and so many times i get the notification ,"(some application name) has been blocked from using graphics hardware".
i also searched on web about this problem but not even a single command helped my laptop get out of this situation.
please help me😥
08-21-2022 08:56 AM
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
- copy/paste to following key/values pairs:
System SKU ( equals HP product number (p/n) )
(2) Start windows <device manager>
- Open <display adapters>
--->>> Send screenshot
(3) Please report your results
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