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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- some keys do not work
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07-12-2023 10:43 AM
Hello HP!
My OMEN 17-cb0011nv has issues with the keyboard. Some of my keys are not working when I press them, like FN, esc, V, 2. Do I need to replace the keyboard as a whole? If so, are there videos on your YouTube channel to follow? I couldn't find for my model a video that shows a keyboard replacement
07-15-2023 12:20 PM
Hi @maria_aru,
Welcome to HP Support Community.
I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center
Note: Select your country from the dropdown, enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.
Hope this helps.
Take care and have a good day.
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