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11-08-2022 09:36 AM
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@Opieeth wrote:Product: OMEN by HP 15-dc1052nrOperating System: Microsoft Windows 11
Woke up to the smell of a electrical fire and smoke coming out my keyboard, is this normal for a 2 year old pc
It is more unfortunate than "normal".
The battery technology used by HP and other companies is imperfect.
Depending on the amount of damage, it might be something you can repair or it might need the help of a qualified computer technician.
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11-19-2022 06:47 AM
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
Apologies for the inconvenience.
This could be a hardware issue with the unit and may need repair. We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.
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