• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-28-2023 10:34 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)

My HP Omen suddenly turned off and won't turn on anymore what could it be, the computer was purchased in August 2023.

Pressing the power button now does not turn on the LED on the button and the PC does not start

Category:
1 person had the same question
3 REPLIES 3

‎12-31-2023 02:48 PM

HP Recommended

Hi @Victor1977,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop that is not powering on.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

If the issue still persists, there is an issue with the hardware.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎01-15-2024 12:58 PM

HP Recommended

Maybe I have same problem

Was this reply helpful? Yes No

‎01-15-2024 09:42 PM

HP Recommended

Can you look at the description of my problem? Perhaps this is the same as yours and this is not an isolated case: https://h30434.www3.hp.com/t5/Gaming-Notebooks/the-monitor-and-keyboard-of-the-laptop-turn-off/m-p/8...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.