I have gone through your Post and would like to help
Please reinstall the Microsoft ACPI Compliant Control Method Battery and check if that helps
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Remove the Battery and unplug the Power Adapter ( For Notebooks with Removable Batteries )
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart
If the issue persists run a Battery Test again to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery
Let me know how it goes 😊
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.i have tried uninstalling the battery drivers and even disconnecting the battery from the back but it doesn't work and to the world #bios there is update available for my laptop but when i download and run bios , gives me 3 options to choose but 1st #update is #Non highlighted mean it shows( this bios update is blocked on this device)
Run hardware diagnostics test on battery and Charger:
Use the following steps to open the Component Tests menu.
Hold the power button for at least five seconds to turn off the computer.
Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
On the main menu, click Component Tests.
The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.
To run both tests simultaneously, in the Component Tests menu, click Power Source, and then click Run once. Each component can also be tested individually.
AC Adapter Test:
The AC Adapter test provides an interactive test to determine if the AC power adapter is functioning properly. A good battery is required for this test. Before running the AC Adapter Test, HP recommends verifying that your computer can receive power by connecting a known working AC adapter.
Follow these steps to perform the AC Adapter Test.
In the Component Tests menu, click Power, and then click an AC Adapter Test.
Click Run once.
The AC Adapter Test begins.
When the test is complete, the results are displayed on the screen.
Follow these steps to perform the Battery Test:
In the Component Tests menu, click Power, and then click Battery.
Click Run once. The Battery Test begins.
When the battery test is complete, the results are displayed on the screen. For additional battery information, click Battery Details.
Hope this helps! Keep me posted for further assistance.
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