swollen battery

[Flo1miliard]

Hello
The battery of my computer has swollen can I remove it ?
Where can I find a replacement one ?

[The_Fossette]

@Flo1miliard

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Flo1miliard]

Can I remove the battery ?
My trackpad is having issues with the keyboard flexing

[praveen196]

@Flo1miliard

I understand your concerns.

The battery is not a user-replaceable part, I would suggets you conatct our phone support and check.

Or you have to conatct the local service center for replacing the part.

Have a nice day!!