temperature too high in Omen 16?

[ebenknot]

HEllo i have an Omen 16 labtop with ryzen 9 and rtx3070. i would like to know if temperatures are normal. Im working on it with just browser and some programs and sometimes temperature is 80or 85 , i can check in the omen gaming hub. And when i play some games like state of decay 2 or anyone, temperature is about 100. Is taht ok, i think is too much. Especially just using normal without playing i think is too much...what can i do? thanks

[ub6424]

Hello @ebenknot 

>Im working on it with just browser and some programs and sometimes temperature is 80or 85

too high

(1) Install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

- take screenshot after a few minutes <idle>

- take screenshot after a few minutes <gaming/working>

(2) Please report your results

[ebenknot]

fans was in automatic. photo 1 is on idle, photo 2 is working and photo 3 is playing state of decay 2 in ultra. Also i am in a room now with AC:

[ub6424]

Hello @ebenknot 

! Regarding overheating !

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed

  High quality thermal paste should be used !

- The function of the fan(s) must be checked

- Short circuit test ( if required )

- charger/battery test

- Components test

- General cleaning ...

--- HP warranty valid -> Contact HP Support

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

For me, the case is closed ...

Good luck

[ebenknot]

i have just bought in June, and i have 3 yeras warranty in the store where i bought. is so sad because i really like this labtop but hp always have problems with temperature. they had the same problem for years....

[ub6424]

Hello @ebenknot 

You should use a good cooling pad. It is important to check the CPU and GPU temperatures regularly. With permanent overheating, the thermal paste dries out and loses its function!

Good luck

[ebenknot]

Hello, thank you very much. What is a cooling pad? the problem now i am living in Bali, but i will come back to spain in november so i can use store warranty there at november, i will try to be really careful with the labtop until then. i have 3 years warranty so is no problem i think. Thanks for all information my friend 🙂

[ub6424]

---

@ebenknot wrote:

Hello, thank you very much. What is a cooling pad? the problem now i am living in Bali, but i will come back to spain in november so i can use store warranty there at november, i will try to be really careful with the labtop until then. i have 3 years warranty so is no problem i think. Thanks for all information my friend 🙂

---

https://www.techradar.com/news/best-laptop-cooling-pad

[ebenknot]

thank you for the info. Does the cooling pad actyually works? i will check. But yesterday i was making some test and is so weird because i was like doing normal things in the labtop and it was like 90 degrees BUT i have just unpluged from power......and then it was like magic. in seconds the temperature dropped a lot. When i put plug again and choose  battery options to save battery was nice.....i think this was a little bit crazy

[ub6424]

Hello @ebenknot 

(1) The cause of overheating must be solved -> Service !

! Attention !

With constant overheating, the thermal paste for CPU, GPU and bridges

dries out and loses its function and must therefore be renewed !

If you do not change this condition, notebook/mainboard/components will suffer partial or total damage.

(2) Cooling pad can help < later > as addon