thermal

[bew77]

When playing heavy temperature games in the range of 90-98 celsius, I want a solution to reduce the temperature. Too bad the temperature is too hot. Is the temperature 90 - 98 reasonable?

[praveen196]

@bew77 Welcome to HP Community!

I understand that while playing the games the temperature goes to 90-98 degrees.

In that case, I would suggest you contact our phone support and check for the support option. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

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