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I have done another message on a different form a hp staff replied to my comment i did everything that he recommends me to do and i replied back but he did and i know due to the cause of the coronavirus 

 

 

my question is my hp omen 17 laptop is making vibrating noise it's really annoying I opened up the laptop to give it a clean but it still didn't do anything please give me any other advice I sure to appreciate 

1 REPLY 1
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@NoLifeJustHacks Welcome to HP Community!

 

I understand that you are getting vibrating noise from the laptop.

 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you attempted to clean the vents or use a cooling pad?

 

While you respond to that, here's what you need to do:

I have a few recommendations: 

  • Updating your Notebook computer BIOS 

  • Keeping notebook air vents clear and clean 

  • Increasing the efficiency of the notebook to reduce heat 

  • Using Windows Task Manager to identify corrupt processes 

  • Selecting power saves settings to shut off your computer when it is not in use 

For more details: Click here 

 

NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.

 

Also, to avoid the CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same.

 

That said, it's best you Contact HP to have the device either repaired/replaced if the issue persists after the above steps are completed, HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.