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HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A7AV)
Microsoft Windows 11

My built in webcam is not working. I followed the instructions to update the drivers to no avail. I deleted the camera from device manager and now I am unable to get it back. Any help would be greatly appreciated

1 REPLY 1
HP Recommended

Hi @joede59,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your built-in webcam on the Victus by HP Gaming Laptop 15-fa0000 is no longer working and has disappeared from Device Manager, here’s how to troubleshoot and restore it:

1. Check Webcam Privacy Settings

Your laptop may have a physical webcam privacy switch or keyboard shutter key:

  • Look for a slider near the webcam or a keyboard key with a camera icon (often F8 or F10).
  • Press it once or slide it to the open position.
  • If needed, press Fn + [camera key] to toggle it.

More info: HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support

2. Scan for Hardware Changes

Since you deleted the webcam from Device Manager:

  • Open Device Manager
  • Click Action > Scan for hardware changes
  • Check under Imaging DevicesCameras, or USB Devices

If it reappears, right-click and choose Update driver.


3. Install the Correct Webcam Driver

Visit the official HP driver page for your model:

👉 Victus by HP 15.6 inch Gaming Laptop 15-fa0000 - Setup and User Guides | HP® Support

  • Download and install the Camera Driver (if listed)
  • Also, install the HP System Event Utility and Chipset drivers, which help detect hardware


4. Enable Hidden Devices

Sometimes the webcam is hidden:

  • In Device Manager, click View > Show hidden devices
  • Look again under Cameras or Imaging Devices


5. BIOS Check

If the webcam still doesn’t appear:

  • Restart your laptop and press Esc, then F10 to enter BIOS
  • Look for a setting like “Integrated Camera” and ensure it’s enabled
  • Save and exit

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.