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09-01-2022 10:48 AM
i just buy this notebook on 01 september 2022 and have 2 years waranty. when i check the waranty status it has 17 months remaining, how to solve this?
09-01-2022 11:18 AM
HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
So, the longer the PC remains unsold, the less time remains on the warranty.
You can have the warranty start and end dates adjusted by one of two methods:
1. Submit an online warranty dispute form.
2. Contact HP customer support and work with a customer services rep to get the warranty start and end dates adjusted.
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